Shipping policy
🐾
Shipping Policy — Global Tonic Designs
Last updated: [October 2025]
Thank you for shopping with Global Tonic Designs!
We’re a small creative studio that produces every item on demand through our professional print partners to reduce waste and support sustainable production. Below you’ll find all the details about how and when your order will arrive.
🌏
Processing Times
All orders are made to order.
Please allow 2–5 business days for production before shipping.
You’ll receive a tracking number by email once your order is dispatched.
If you order multiple items, they may ship separately (from different Printify production partners).
🚚
Estimated Delivery Times
Australia
Standard shipping: 5–10 business days after production
Remote areas: Please allow a few extra days
United States
Standard shipping: 5–10 business days after production
Other International Locations
Delivery times vary by region, typically 10–20 business days after production.
Customs processing can occasionally add extra time.
⏱ These are estimates and may vary due to seasonal demand, public holidays, or courier delays.
💸
Shipping Rates
Australia: Flat rate of AUD [8.49] or free shipping over USD [75.00]
United States: Flat rate of USD [5.49] or free shipping over USD [75.00]
International: Calculated at checkout based on destination and weight
✈️
Order Tracking
Once your order ships, you’ll receive an email with tracking information.
You can also track your order anytime using the link provided.
If your tracking shows “Delivered” but you haven’t received your package, please check:
Your mailbox, porch, or any safe drop areas
With household members or neighbours
Then contact us using the contact form for assistance
❌
Wrong Address or Delivery Issues
Please double-check your shipping address before placing an order.
If an incorrect address is provided, we cannot guarantee redelivery and additional shipping costs may apply.
Print-on-demand items are custom-made, so we’re unable to replace or refund orders due to address errors once they’ve entered production.
🌿
Sustainability
Each product is printed especially for you — no mass production or excess stock.
This helps reduce waste and our environmental footprint.
Thank you for supporting sustainable small business!
Questions?
We’re happy to help!
Email us anytime using the Contact form on the home page and we’ll respond as soon as possible.